Refund and Cancellation Policy
Our focus is on complete customer satisfaction. In the event, if you are displeased with the services provided, we will refund back the money, provided the reasons are genuine and proved after investigation. Please read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase.
In case of dissatisfaction from our services, clients have the liberty to cancel their projects and request a refund from us. Our Policy for the cancellation and refund will be as follows:
We will try our best to create suitable design concepts for our clients.
The customer can cancel the order for the product until Me2Deal ships it. Orders once shipped cannot be canceled.
There may be certain orders that Me2Deal partners are unable to accept and service and these may need to be canceled. Some situations that may result in your order being canceled include, non-availability of the product or quantities ordered by you or inaccuracies or errors in pricing information specified by our partners.
Me2Deal also reserves the right to cancel any orders that classify as ‘Bulk Order’ as determined by Me2Deal as per certain criteria. An order can be classified as ‘Bulk Order’ if it meets with the below-mentioned criteria, which may not be exhaustive, viz:
i. Products ordered are not for self-consumption but for commercial resale;
ii. Multiple orders placed for same product at the same address;
iii. Bulk quantity of the same product ordered;
iv. Invalid address given in order details;
v. Any malpractice used to place the order.
3 days customers can initiate the cancellation & once cancellation is approved till when 3 days refund will be processed and in 7 working days amount would be reflected in customer's bank account
Requests received later than 3 business days prior to the end of the current service period will be treated as a cancellation of services for the next service period.
Me2Deal customer care team will verify the claim made by the customer within 72 (seventy-two) business hours from the time of receipt of a complaint.
Once the claim is verified as genuine and reasonable, Me2Deal will initiate the collection of product(s) to be returned.
The customer will be required to pack the product(s) in the original manufacturer’s packaging.
Refund will be completed within 10-15 days from date of reverse pick up (if required).
Shipping charge may not refundable.
refund is provided if the delivered product is different or wrong.
Once the claim is verified as genuine and reasonable, Me2Deal will initiate the collection of product(s) to be returned. 3 days customers can initiate the Refund & once refund is approved till when 3 days refund will be processed and in 7 working days amount would be reflected in customer's bank account
If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase, and in case of payment gateway name payments refund will be made to the same account within 7 working days. Order placed through cash on delivery will be refunded through fund transfer to a customer bank account.
The shipping charge is not refundable for canceled and return orders.